Shipping policy

We ship to the US and Canada.

Custom pet portrait sweatshirts and T-shirts take about 3 weeks to reach you because they are made just for you! You will receive another notification when your order has shipped. All other orders are typically received within 2 weeks.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at petcreativo@gmail.com with your name and order number, and we will look into it for you.